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Sep 1

ASR-EC Benchmark: Evaluating Large Language Models on Chinese ASR Error Correction

Automatic speech Recognition (ASR) is a fundamental and important task in the field of speech and natural language processing. It is an inherent building block in many applications such as voice assistant, speech translation, etc. Despite the advancement of ASR technologies in recent years, it is still inevitable for modern ASR systems to have a substantial number of erroneous recognition due to environmental noise, ambiguity, etc. Therefore, the error correction in ASR is crucial. Motivated by this, this paper studies ASR error correction in the Chinese language, which is one of the most popular languages and enjoys a large number of users in the world. We first create a benchmark dataset named ASR-EC that contains a wide spectrum of ASR errors generated by industry-grade ASR systems. To the best of our knowledge, it is the first Chinese ASR error correction benchmark. Then, inspired by the recent advances in large language models (LLMs), we investigate how to harness the power of LLMs to correct ASR errors. We apply LLMs to ASR error correction in three paradigms. The first paradigm is prompting, which is further categorized as zero-shot, few-shot, and multi-step. The second paradigm is finetuning, which finetunes LLMs with ASR error correction data. The third paradigm is multi-modal augmentation, which collectively utilizes the audio and ASR transcripts for error correction. Extensive experiments reveal that prompting is not effective for ASR error correction. Finetuning is effective only for a portion of LLMs. Multi-modal augmentation is the most effective method for error correction and achieves state-of-the-art performance.

A Survey on Non-Intrusive ASR Refinement: From Output-Level Correction to Full-Model Distillation

Automatic Speech Recognition (ASR) has become an integral component of modern technology, powering applications such as voice-activated assistants, transcription services, and accessibility tools. Yet ASR systems continue to struggle with the inherent variability of human speech, such as accents, dialects, and speaking styles, as well as environmental interference, including background noise. Moreover, domain-specific conversations often employ specialized terminology, which can exacerbate transcription errors. These shortcomings not only degrade raw ASR accuracy but also propagate mistakes through subsequent natural language processing pipelines. Because redesigning an ASR model is costly and time-consuming, non-intrusive refinement techniques that leave the model's architecture unchanged have become increasingly popular. In this survey, we systematically review current non-intrusive refinement approaches and group them into five classes: fusion, re-scoring, correction, distillation, and training adjustment. For each class, we outline the main methods, advantages, drawbacks, and ideal application scenarios. Beyond method classification, this work surveys adaptation techniques aimed at refining ASR in domain-specific contexts, reviews commonly used evaluation datasets along with their construction processes, and proposes a standardized set of metrics to facilitate fair comparisons. Finally, we identify open research gaps and suggest promising directions for future work. By providing this structured overview, we aim to equip researchers and practitioners with a clear foundation for developing more robust, accurate ASR refinement pipelines.

BERSting at the Screams: A Benchmark for Distanced, Emotional and Shouted Speech Recognition

Some speech recognition tasks, such as automatic speech recognition (ASR), are approaching or have reached human performance in many reported metrics. Yet, they continue to struggle in complex, real-world, situations, such as with distanced speech. Previous challenges have released datasets to address the issue of distanced ASR, however, the focus remains primarily on distance, specifically relying on multi-microphone array systems. Here we present the B(asic) E(motion) R(andom phrase) S(hou)t(s) (BERSt) dataset. The dataset contains almost 4 hours of English speech from 98 actors with varying regional and non-native accents. The data was collected on smartphones in the actors homes and therefore includes at least 98 different acoustic environments. The data also includes 7 different emotion prompts and both shouted and spoken utterances. The smartphones were places in 19 different positions, including obstructions and being in a different room than the actor. This data is publicly available for use and can be used to evaluate a variety of speech recognition tasks, including: ASR, shout detection, and speech emotion recognition (SER). We provide initial benchmarks for ASR and SER tasks, and find that ASR degrades both with an increase in distance and shout level and shows varied performance depending on the intended emotion. Our results show that the BERSt dataset is challenging for both ASR and SER tasks and continued work is needed to improve the robustness of such systems for more accurate real-world use.

Unsupervised Pre-Training for Vietnamese Automatic Speech Recognition in the HYKIST Project

In today's interconnected globe, moving abroad is more and more prevalent, whether it's for employment, refugee resettlement, or other causes. Language difficulties between natives and immigrants present a common issue on a daily basis, especially in medical domain. This can make it difficult for patients and doctors to communicate during anamnesis or in the emergency room, which compromises patient care. The goal of the HYKIST Project is to develop a speech translation system to support patient-doctor communication with ASR and MT. ASR systems have recently displayed astounding performance on particular tasks for which enough quantities of training data are available, such as LibriSpeech. Building a good model is still difficult due to a variety of speaking styles, acoustic and recording settings, and a lack of in-domain training data. In this thesis, we describe our efforts to construct ASR systems for a conversational telephone speech recognition task in the medical domain for Vietnamese language to assist emergency room contact between doctors and patients across linguistic barriers. In order to enhance the system's performance, we investigate various training schedules and data combining strategies. We also examine how best to make use of the little data that is available. The use of publicly accessible models like XLSR-53 is compared to the use of customized pre-trained models, and both supervised and unsupervised approaches are utilized using wav2vec 2.0 as architecture.

Towards End-to-End Training of Automatic Speech Recognition for Nigerian Pidgin

The prevalence of automatic speech recognition (ASR) systems in spoken language applications has increased significantly in recent years. Notably, many African languages lack sufficient linguistic resources to support the robustness of these systems. This paper focuses on the development of an end-to-end speech recognition system customized for Nigerian Pidgin English. We investigated and evaluated different pretrained state-of-the-art architectures on a new dataset. Our empirical results demonstrate a notable performance of the variant Wav2Vec2 XLSR-53 on our dataset, achieving a word error rate (WER) of 29.6% on the test set, surpassing other architectures such as NEMO QUARTZNET and Wav2Vec2.0 BASE-100H in quantitative assessments. Additionally, we demonstrate that pretrained state-of-the-art architectures do not work well out-of-the-box. We performed zero-shot evaluation using XLSR-English as the baseline, chosen for its similarity to Nigerian Pidgin. This yielded a higher WER of 73.7%. By adapting this architecture to nuances represented in our dataset, we reduce error by 59.84%. Our dataset comprises 4,288 recorded utterances from 10 native speakers, partitioned into training, validation, and test sets. This study underscores the potential for improving ASR systems for under-resourced languages like Nigerian Pidgin English, contributing to greater inclusion in speech technology applications. We publicly release our unique parallel dataset (speech-to-text) on Nigerian Pidgin, as well as the model weights on Hugging Face. Our code would be made available to foster future research from the community.

HyPoradise: An Open Baseline for Generative Speech Recognition with Large Language Models

Advancements in deep neural networks have allowed automatic speech recognition (ASR) systems to attain human parity on several publicly available clean speech datasets. However, even state-of-the-art ASR systems experience performance degradation when confronted with adverse conditions, as a well-trained acoustic model is sensitive to variations in the speech domain, e.g., background noise. Intuitively, humans address this issue by relying on their linguistic knowledge: the meaning of ambiguous spoken terms is usually inferred from contextual cues thereby reducing the dependency on the auditory system. Inspired by this observation, we introduce the first open-source benchmark to utilize external large language models (LLMs) for ASR error correction, where N-best decoding hypotheses provide informative elements for true transcription prediction. This approach is a paradigm shift from the traditional language model rescoring strategy that can only select one candidate hypothesis as the output transcription. The proposed benchmark contains a novel dataset, HyPoradise (HP), encompassing more than 334,000 pairs of N-best hypotheses and corresponding accurate transcriptions across prevalent speech domains. Given this dataset, we examine three types of error correction techniques based on LLMs with varying amounts of labeled hypotheses-transcription pairs, which gains a significant word error rate (WER) reduction. Experimental evidence demonstrates the proposed technique achieves a breakthrough by surpassing the upper bound of traditional re-ranking based methods. More surprisingly, LLM with reasonable prompt and its generative capability can even correct those tokens that are missing in N-best list. We make our results publicly accessible for reproducible pipelines with released pre-trained models, thus providing a new evaluation paradigm for ASR error correction with LLMs.

WenetSpeech: A 10000+ Hours Multi-domain Mandarin Corpus for Speech Recognition

In this paper, we present WenetSpeech, a multi-domain Mandarin corpus consisting of 10000+ hours high-quality labeled speech, 2400+ hours weakly labeled speech, and about 10000 hours unlabeled speech, with 22400+ hours in total. We collect the data from YouTube and Podcast, which covers a variety of speaking styles, scenarios, domains, topics, and noisy conditions. An optical character recognition (OCR) based method is introduced to generate the audio/text segmentation candidates for the YouTube data on its corresponding video captions, while a high-quality ASR transcription system is used to generate audio/text pair candidates for the Podcast data. Then we propose a novel end-to-end label error detection approach to further validate and filter the candidates. We also provide three manually labelled high-quality test sets along with WenetSpeech for evaluation -- Dev for cross-validation purpose in training, Test_Net, collected from Internet for matched test, and Test\_Meeting, recorded from real meetings for more challenging mismatched test. Baseline systems trained with WenetSpeech are provided for three popular speech recognition toolkits, namely Kaldi, ESPnet, and WeNet, and recognition results on the three test sets are also provided as benchmarks. To the best of our knowledge, WenetSpeech is the current largest open-sourced Mandarin speech corpus with transcriptions, which benefits research on production-level speech recognition.

Denoising LM: Pushing the Limits of Error Correction Models for Speech Recognition

Language models (LMs) have long been used to improve results of automatic speech recognition (ASR) systems, but they are unaware of the errors that ASR systems make. Error correction models are designed to fix ASR errors, however, they showed little improvement over traditional LMs mainly due to the lack of supervised training data. In this paper, we present Denoising LM (DLM), which is a scaled error correction model trained with vast amounts of synthetic data, significantly exceeding prior attempts meanwhile achieving new state-of-the-art ASR performance. We use text-to-speech (TTS) systems to synthesize audio, which is fed into an ASR system to produce noisy hypotheses, which are then paired with the original texts to train the DLM. DLM has several key ingredients: (i) up-scaled model and data; (ii) usage of multi-speaker TTS systems; (iii) combination of multiple noise augmentation strategies; and (iv) new decoding techniques. With a Transformer-CTC ASR, DLM achieves 1.5% word error rate (WER) on test-clean and 3.3% WER on test-other on Librispeech, which to our knowledge are the best reported numbers in the setting where no external audio data are used and even match self-supervised methods which use external audio data. Furthermore, a single DLM is applicable to different ASRs, and greatly surpassing the performance of conventional LM based beam-search rescoring. These results indicate that properly investigated error correction models have the potential to replace conventional LMs, holding the key to a new level of accuracy in ASR systems.

ASVspoof 2019: A large-scale public database of synthesized, converted and replayed speech

Automatic speaker verification (ASV) is one of the most natural and convenient means of biometric person recognition. Unfortunately, just like all other biometric systems, ASV is vulnerable to spoofing, also referred to as "presentation attacks." These vulnerabilities are generally unacceptable and call for spoofing countermeasures or "presentation attack detection" systems. In addition to impersonation, ASV systems are vulnerable to replay, speech synthesis, and voice conversion attacks. The ASVspoof 2019 edition is the first to consider all three spoofing attack types within a single challenge. While they originate from the same source database and same underlying protocol, they are explored in two specific use case scenarios. Spoofing attacks within a logical access (LA) scenario are generated with the latest speech synthesis and voice conversion technologies, including state-of-the-art neural acoustic and waveform model techniques. Replay spoofing attacks within a physical access (PA) scenario are generated through carefully controlled simulations that support much more revealing analysis than possible previously. Also new to the 2019 edition is the use of the tandem detection cost function metric, which reflects the impact of spoofing and countermeasures on the reliability of a fixed ASV system. This paper describes the database design, protocol, spoofing attack implementations, and baseline ASV and countermeasure results. It also describes a human assessment on spoofed data in logical access. It was demonstrated that the spoofing data in the ASVspoof 2019 database have varied degrees of perceived quality and similarity to the target speakers, including spoofed data that cannot be differentiated from bona-fide utterances even by human subjects.

Full-text Error Correction for Chinese Speech Recognition with Large Language Model

Large Language Models (LLMs) have demonstrated substantial potential for error correction in Automatic Speech Recognition (ASR). However, most research focuses on utterances from short-duration speech recordings, which are the predominant form of speech data for supervised ASR training. This paper investigates the effectiveness of LLMs for error correction in full-text generated by ASR systems from longer speech recordings, such as transcripts from podcasts, news broadcasts, and meetings. First, we develop a Chinese dataset for full-text error correction, named ChFT, utilizing a pipeline that involves text-to-speech synthesis, ASR, and error-correction pair extractor. This dataset enables us to correct errors across contexts, including both full-text and segment, and to address a broader range of error types, such as punctuation restoration and inverse text normalization, thus making the correction process comprehensive. Second, we fine-tune a pre-trained LLM on the constructed dataset using a diverse set of prompts and target formats, and evaluate its performance on full-text error correction. Specifically, we design prompts based on full-text and segment, considering various output formats, such as directly corrected text and JSON-based error-correction pairs. Through various test settings, including homogeneous, up-to-date, and hard test sets, we find that the fine-tuned LLMs perform well in the full-text setting with different prompts, each presenting its own strengths and weaknesses. This establishes a promising baseline for further research. The dataset is available on the website.

Computer-assisted Pronunciation Training -- Speech synthesis is almost all you need

The research community has long studied computer-assisted pronunciation training (CAPT) methods in non-native speech. Researchers focused on studying various model architectures, such as Bayesian networks and deep learning methods, as well as on the analysis of different representations of the speech signal. Despite significant progress in recent years, existing CAPT methods are not able to detect pronunciation errors with high accuracy (only 60\% precision at 40\%-80\% recall). One of the key problems is the low availability of mispronounced speech that is needed for the reliable training of pronunciation error detection models. If we had a generative model that could mimic non-native speech and produce any amount of training data, then the task of detecting pronunciation errors would be much easier. We present three innovative techniques based on phoneme-to-phoneme (P2P), text-to-speech (T2S), and speech-to-speech (S2S) conversion to generate correctly pronounced and mispronounced synthetic speech. We show that these techniques not only improve the accuracy of three machine learning models for detecting pronunciation errors but also help establish a new state-of-the-art in the field. Earlier studies have used simple speech generation techniques such as P2P conversion, but only as an additional mechanism to improve the accuracy of pronunciation error detection. We, on the other hand, consider speech generation to be the first-class method of detecting pronunciation errors. The effectiveness of these techniques is assessed in the tasks of detecting pronunciation and lexical stress errors. Non-native English speech corpora of German, Italian, and Polish speakers are used in the evaluations. The best proposed S2S technique improves the accuracy of detecting pronunciation errors in AUC metric by 41\% from 0.528 to 0.749 compared to the state-of-the-art approach.

Master-ASR: Achieving Multilingual Scalability and Low-Resource Adaptation in ASR with Modular Learning

Despite the impressive performance recently achieved by automatic speech recognition (ASR), we observe two primary challenges that hinder its broader applications: (1) The difficulty of introducing scalability into the model to support more languages with limited training, inference, and storage overhead; (2) The low-resource adaptation ability that enables effective low-resource adaptation while avoiding over-fitting and catastrophic forgetting issues. Inspired by recent findings, we hypothesize that we can address the above challenges with modules widely shared across languages. To this end, we propose an ASR framework, dubbed \METHODNS, that, for the first time, simultaneously achieves strong multilingual scalability and low-resource adaptation ability thanks to its modularize-then-assemble strategy. Specifically, \METHOD learns a small set of generalizable sub-modules and adaptively assembles them for different languages to reduce the multilingual overhead and enable effective knowledge transfer for low-resource adaptation. Extensive experiments and visualizations demonstrate that \METHOD can effectively discover language similarity and improve multilingual and low-resource ASR performance over state-of-the-art (SOTA) methods, e.g., under multilingual-ASR, our framework achieves a 0.13sim2.41 lower character error rate (CER) with 30\% smaller inference overhead over SOTA solutions on multilingual ASR and a comparable CER, with nearly 50 times fewer trainable parameters over SOTA solutions on low-resource tuning, respectively.

Leveraging Large Language Models for Exploiting ASR Uncertainty

While large language models excel in a variety of natural language processing (NLP) tasks, to perform well on spoken language understanding (SLU) tasks, they must either rely on off-the-shelf automatic speech recognition (ASR) systems for transcription, or be equipped with an in-built speech modality. This work focuses on the former scenario, where LLM's accuracy on SLU tasks is constrained by the accuracy of a fixed ASR system on the spoken input. Specifically, we tackle speech-intent classification task, where a high word-error-rate can limit the LLM's ability to understand the spoken intent. Instead of chasing a high accuracy by designing complex or specialized architectures regardless of deployment costs, we seek to answer how far we can go without substantially changing the underlying ASR and LLM, which can potentially be shared by multiple unrelated tasks. To this end, we propose prompting the LLM with an n-best list of ASR hypotheses instead of only the error-prone 1-best hypothesis. We explore prompt-engineering to explain the concept of n-best lists to the LLM; followed by the finetuning of Low-Rank Adapters on the downstream tasks. Our approach using n-best lists proves to be effective on a device-directed speech detection task as well as on a keyword spotting task, where systems using n-best list prompts outperform those using 1-best ASR hypothesis; thus paving the way for an efficient method to exploit ASR uncertainty via LLMs for speech-based applications.

TeleAntiFraud-28k: A Audio-Text Slow-Thinking Dataset for Telecom Fraud Detection

The detection of telecom fraud faces significant challenges due to the lack of high-quality multimodal training data that integrates audio signals with reasoning-oriented textual analysis. To address this gap, we present TeleAntiFraud-28k, the first open-source audio-text slow-thinking dataset specifically designed for automated telecom fraud analysis. Our dataset is constructed through three strategies: (1) Privacy-preserved text-truth sample generation using automatically speech recognition (ASR)-transcribed call recordings (with anonymized original audio), ensuring real-world consistency through text-to-speech (TTS) model regeneration; (2) Semantic enhancement via large language model (LLM)-based self-instruction sampling on authentic ASR outputs to expand scenario coverage; (3) Multi-agent adversarial synthesis that simulates emerging fraud tactics through predefined communication scenarios and fraud typologies. The generated dataset contains 28,511 rigorously processed speech-text pairs, complete with detailed annotations for fraud reasoning. The dataset is divided into three tasks: scenario classification, fraud detection, fraud type classification. Furthermore, we construct TeleAntiFraud-Bench, a standardized evaluation benchmark comprising proportionally sampled instances from the dataset, to facilitate systematic testing of model performance on telecom fraud detection tasks. We also contribute a production-optimized supervised fine-tuning (SFT) model trained on hybrid real/synthetic data, while open-sourcing the data processing framework to enable community-driven dataset expansion. This work establishes a foundational framework for multimodal anti-fraud research while addressing critical challenges in data privacy and scenario diversity. The project will be released at https://github.com/JimmyMa99/TeleAntiFraud.

Towards robust audio spoofing detection: a detailed comparison of traditional and learned features

Automatic speaker verification, like every other biometric system, is vulnerable to spoofing attacks. Using only a few minutes of recorded voice of a genuine client of a speaker verification system, attackers can develop a variety of spoofing attacks that might trick such systems. Detecting these attacks using the audio cues present in the recordings is an important challenge. Most existing spoofing detection systems depend on knowing the used spoofing technique. With this research, we aim at overcoming this limitation, by examining robust audio features, both traditional and those learned through an autoencoder, that are generalizable over different types of replay spoofing. Furthermore, we provide a detailed account of all the steps necessary in setting up state-of-the-art audio feature detection, pre-, and postprocessing, such that the (non-audio expert) machine learning researcher can implement such systems. Finally, we evaluate the performance of our robust replay speaker detection system with a wide variety and different combinations of both extracted and machine learned audio features on the `out in the wild' ASVspoof 2017 dataset. This dataset contains a variety of new spoofing configurations. Since our focus is on examining which features will ensure robustness, we base our system on a traditional Gaussian Mixture Model-Universal Background Model. We then systematically investigate the relative contribution of each feature set. The fused models, based on both the known audio features and the machine learned features respectively, have a comparable performance with an Equal Error Rate (EER) of 12. The final best performing model, which obtains an EER of 10.8, is a hybrid model that contains both known and machine learned features, thus revealing the importance of incorporating both types of features when developing a robust spoofing prediction model.

Prediction of speech intelligibility with DNN-based performance measures

This paper presents a speech intelligibility model based on automatic speech recognition (ASR), combining phoneme probabilities from deep neural networks (DNN) and a performance measure that estimates the word error rate from these probabilities. This model does not require the clean speech reference nor the word labels during testing as the ASR decoding step, which finds the most likely sequence of words given phoneme posterior probabilities, is omitted. The model is evaluated via the root-mean-squared error between the predicted and observed speech reception thresholds from eight normal-hearing listeners. The recognition task consists of identifying noisy words from a German matrix sentence test. The speech material was mixed with eight noise maskers covering different modulation types, from speech-shaped stationary noise to a single-talker masker. The prediction performance is compared to five established models and an ASR-model using word labels. Two combinations of features and networks were tested. Both include temporal information either at the feature level (amplitude modulation filterbanks and a feed-forward network) or captured by the architecture (mel-spectrograms and a time-delay deep neural network, TDNN). The TDNN model is on par with the DNN while reducing the number of parameters by a factor of 37; this optimization allows parallel streams on dedicated hearing aid hardware as a forward-pass can be computed within the 10ms of each frame. The proposed model performs almost as well as the label-based model and produces more accurate predictions than the baseline models.

ContextASR-Bench: A Massive Contextual Speech Recognition Benchmark

Automatic Speech Recognition (ASR) has been extensively investigated, yet prior evaluative efforts have largely been restricted to contextless paradigms. This constraint stems from the limited proficiency of conventional ASR models in context modeling and their deficiency in memory and reasoning based on world knowledge. Recent breakthroughs in the development of Large Language Models (LLMs) and corresponding Large Audio Language Models (LALMs) have markedly enhanced the visibility of general artificial intelligence capabilities. Consequently, there exists a compelling need for a benchmark that can evaluate both the generality and intelligence of ASR systems. To address this gap, we propose ContextASR-Bench: a comprehensive, large-scale benchmark designed to assess contextual speech recognition. This benchmark encompasses up to 40,000 data entries across over 10 domains, enabling a thorough evaluation of model performance in scenarios that omit or incorporate coarse-grained or fine-grained contextual information. Moreover, diverging from conventional ASR evaluations, our benchmark includes an analysis of model efficacy in recognizing named entities mentioned within the auditory input. Our extensive evaluation highlights that LALMs, with strong world knowledge and context learning capabilities, outperform conventional ASR models by a large margin. The dataset and evaluation code have been released at https://github.com/MrSupW/ContextASR-Bench.

Ask2Mask: Guided Data Selection for Masked Speech Modeling

Masked speech modeling (MSM) methods such as wav2vec2 or w2v-BERT learn representations over speech frames which are randomly masked within an utterance. While these methods improve performance of Automatic Speech Recognition (ASR) systems, they have one major limitation. They treat all unsupervised speech samples with equal weight, which hinders learning as not all samples have relevant information to learn meaningful representations. In this work, we address this limitation. We propose ask2mask (ATM), a novel approach to focus on specific samples during MSM pre-training. ATM employs an external ASR model or scorer to weight unsupervised input samples in two different ways: 1) A fine-grained data selection is performed by masking over the highly confident input frames as chosen by the scorer. This allows the model to learn meaningful representations. 2) ATM is further extended to focus at utterance-level by weighting the final MSM loss with the utterance-level confidence score. We conduct fine-tuning experiments on two well-benchmarked corpora: LibriSpeech (matching the pre-training data) and Commonvoice, TED-LIUM, AMI and CHiME-6 (not matching the pre-training data). The results substantiate the efficacy of ATM on significantly improving the recognition performance under mismatched conditions (up to 11.6\% relative over published results and upto 4.46\% relative over our internal baseline) while still yielding modest improvements under matched conditions.

Hallucinations in Neural Automatic Speech Recognition: Identifying Errors and Hallucinatory Models

Hallucinations are a type of output error produced by deep neural networks. While this has been studied in natural language processing, they have not been researched previously in automatic speech recognition. Here, we define hallucinations in ASR as transcriptions generated by a model that are semantically unrelated to the source utterance, yet still fluent and coherent. The similarity of hallucinations to probable natural language outputs of the model creates a danger of deception and impacts the credibility of the system. We show that commonly used metrics, such as word error rates, cannot differentiate between hallucinatory and non-hallucinatory models. To address this, we propose a perturbation-based method for assessing the susceptibility of an automatic speech recognition (ASR) model to hallucination at test time, which does not require access to the training dataset. We demonstrate that this method helps to distinguish between hallucinatory and non-hallucinatory models that have similar baseline word error rates. We further explore the relationship between the types of ASR errors and the types of dataset noise to determine what types of noise are most likely to create hallucinatory outputs. We devise a framework for identifying hallucinations by analysing their semantic connection with the ground truth and their fluency. Finally, we discover how to induce hallucinations with a random noise injection to the utterance.

Feedback-Based Self-Learning in Large-Scale Conversational AI Agents

Today, most large-scale conversational AI agents (e.g. Alexa, Siri, or Google Assistant) are built using manually annotated data to train the different components of the system. Typically, the accuracy of the ML models in these components are improved by manually transcribing and annotating data. As the scope of these systems increase to cover more scenarios and domains, manual annotation to improve the accuracy of these components becomes prohibitively costly and time consuming. In this paper, we propose a system that leverages user-system interaction feedback signals to automate learning without any manual annotation. Users here tend to modify a previous query in hopes of fixing an error in the previous turn to get the right results. These reformulations, which are often preceded by defective experiences caused by errors in ASR, NLU, ER or the application. In some cases, users may not properly formulate their requests (e.g. providing partial title of a song), but gleaning across a wider pool of users and sessions reveals the underlying recurrent patterns. Our proposed self-learning system automatically detects the errors, generate reformulations and deploys fixes to the runtime system to correct different types of errors occurring in different components of the system. In particular, we propose leveraging an absorbing Markov Chain model as a collaborative filtering mechanism in a novel attempt to mine these patterns. We show that our approach is highly scalable, and able to learn reformulations that reduce Alexa-user errors by pooling anonymized data across millions of customers. The proposed self-learning system achieves a win/loss ratio of 11.8 and effectively reduces the defect rate by more than 30% on utterance level reformulations in our production A/B tests. To the best of our knowledge, this is the first self-learning large-scale conversational AI system in production.

MLAAD: The Multi-Language Audio Anti-Spoofing Dataset

Text-to-Speech (TTS) technology brings significant advantages, such as giving a voice to those with speech impairments, but also enables audio deepfakes and spoofs. The former mislead individuals and may propagate misinformation, while the latter undermine voice biometric security systems. AI-based detection can help to address these challenges by automatically differentiating between genuine and fabricated voice recordings. However, these models are only as good as their training data, which currently is severely limited due to an overwhelming concentration on English and Chinese audio in anti-spoofing databases, thus restricting its worldwide effectiveness. In response, this paper presents the Multi-Language Audio Anti-Spoof Dataset (MLAAD), created using 52 TTS models, comprising 19 different architectures, to generate 160.1 hours of synthetic voice in 23 different languages. We train and evaluate three state-of-the-art deepfake detection models with MLAAD, and observe that MLAAD demonstrates superior performance over comparable datasets like InTheWild or FakeOrReal when used as a training resource. Furthermore, in comparison with the renowned ASVspoof 2019 dataset, MLAAD proves to be a complementary resource. In tests across eight datasets, MLAAD and ASVspoof 2019 alternately outperformed each other, both excelling on four datasets. By publishing MLAAD and making trained models accessible via an interactive webserver , we aim to democratize antispoofing technology, making it accessible beyond the realm of specialists, thus contributing to global efforts against audio spoofing and deepfakes.

Evaluating LLMs at Detecting Errors in LLM Responses

With Large Language Models (LLMs) being widely used across various tasks, detecting errors in their responses is increasingly crucial. However, little research has been conducted on error detection of LLM responses. Collecting error annotations on LLM responses is challenging due to the subjective nature of many NLP tasks, and thus previous research focuses on tasks of little practical value (e.g., word sorting) or limited error types (e.g., faithfulness in summarization). This work introduces ReaLMistake, the first error detection benchmark consisting of objective, realistic, and diverse errors made by LLMs. ReaLMistake contains three challenging and meaningful tasks that introduce objectively assessable errors in four categories (reasoning correctness, instruction-following, context-faithfulness, and parameterized knowledge), eliciting naturally observed and diverse errors in responses of GPT-4 and Llama 2 70B annotated by experts. We use ReaLMistake to evaluate error detectors based on 12 LLMs. Our findings show: 1) Top LLMs like GPT-4 and Claude 3 detect errors made by LLMs at very low recall, and all LLM-based error detectors perform much worse than humans. 2) Explanations by LLM-based error detectors lack reliability. 3) LLMs-based error detection is sensitive to small changes in prompts but remains challenging to improve. 4) Popular approaches to improving LLMs, including self-consistency and majority vote, do not improve the error detection performance. Our benchmark and code are provided at https://github.com/psunlpgroup/ReaLMistake.